Privacy Policy

Legal Owner: Parvati Devi Jatiya

1. Introduction

Elite English Academy 365 (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our online English-speaking courses.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Address (if required for invoices or certification)

Technical Information:

  • IP address

  • Browser type

  • Device type

  • Website usage data through cookies

3. How We Use Your Information

We use your information to:

  • Create and manage your student account

  • Provide access to purchased courses

  • Process payments securely

  • Send course updates, support messages, or promotional offers

  • Improve website performance and user experience

  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can disable cookies through your browser settings, but some features may not work properly.

5. Data Sharing and Disclosure

We do not sell or trade your personal information. However, we may share data with:

  • Payment processors (Razorpay, Instamojo, Stripe, etc.)

  • Email / SMS service providers

  • Learning management system or hosting providers

  • Legal authorities when required by law

These third-party partners are obligated to protect your data and use it only for the intended purpose.

6. Data Security

We use secure encryption, SSL, firewalls, and limited access to protect stored information. While we take all reasonable precautions, no method of internet transmission is 100% secure.

7. Your Rights

You may request to:

  • Update or correct your personal details

  • Access your stored data

  • Request deletion of your data (where legally allowed)

  • Unsubscribe from marketing communications

To submit a request, contact us using the details below.

8. Data Retention

We retain your data only as long as necessary to:

  • Maintain your account and course access

  • Comply with legal, tax, or reporting requirements

  • Provide support and verification

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

By using our website and services, you consent to this Privacy Policy.